We work hard to ensure that donation benefits are typically shipped within 24-48 hours from the time that your payment is received, Monday through Friday.
Shipping time is generally 3-5 business days after that.
Satisfaction Guarantee (Refund Policy)
We are so confident in the value and healing power of our benefits, that we offer a money-back guarantee. If you are not satisfied for any reason, we will gladly replace the product or refund the amount donated less the shipping cost.
To initiate a refund:
– This must be your first donation with us.
– You must have used your members’ benefits for at least 2 weeks.
– We must be informed at firstname.lastname@example.org within 30 days after your benefits has been registered as shipped.
In the case of larger donations ($150 or more) we reserve the right to investigate further and ensure your claims are not fraudulent (to get free products) before a refund is issued. We also have the right to request un-used or unopened bottles be returned in the case of a refund with a multi-bottle purchase. If you have any concern, donate for fewer benefits to start!
If you are unhappy with your benefits for any reason and want a replacement, we’ll work with you to make it right! Simply email email@example.com to give us more details and get assistance.
If you have any questions about these Terms, please contact us at support@Soulcybin.org