All standard shipping takes 2-5 business days, depending on where you live. All donations, once processed, completed, and shipped, include tracking information that you will receive via email.
Satisfaction Guarantee (Refund Policy)
We are so confident in the value and healing power of our benefits, that we offer a money-back guarantee. If you are not satisfied for any reason, we will gladly replace the product or refund the amount donated less the shipping cost.
To initiate a refund:
– This must be your first donation with us.
– You must have used your members’ benefits for at least 2 weeks.
– We must be informed at email@example.com within 30 days after your benefits has been registered as shipped.
In the case of larger donations ($150 or more) we reserve the right to investigate further and ensure your claims are not fraudulent (to get free products) before a refund is issued. We also have the right to request un-used or unopened bottles be returned in the case of a refund with a multi-bottle purchase. If you have any concern, donate for fewer benefits to start!
If you are unhappy with your benefits for any reason and want a replacement, we’ll work with you to make it right! Simply email firstname.lastname@example.org to give us more details and get assistance.
If you have any questions about these Terms, please contact us at support@Soulcybin.org