Donation process

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  • #40807
    John
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      It would be very convenient if you would except written checks for donations.
      Not only would this type of process benefit you (knowing that the amount of the donation is good) the only drawback to the person making the donation would be lengthier shipping. I’ve been waiting for over 30 years for such a product that can help so a couple extra days wouldn’t have any setbacks on my part.
      Just an idea

      • This topic was modified 5 months, 2 weeks ago by SoulCybin Moderator.
      #40869
      Taj Lane
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        You don’t know anyone who uses Zelle who could send the electronic payment for you?

        #41052
        Debbie Lester
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          Could you accept PayPal?

          #42365
          SoulCybin Moderator
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            Thank you for the suggestion!

            At the moment, we are only able to receive donation’s via Zelle and Cryptocurrency due the sensitive nature of our member’s benefits. Paypal and other methods didn’t not approve our services, that is why we cannot offer those.

            We are working on donations via credit and debit cards, hopefully we will make this available in the near future. We will announce it as soon as it’s done!

             

             

            #46866
            Charity Koltes
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              When I tried to make donation with Zelle I get the following message “you enrolled with Zelle using a Debit Card.  senddonation333@gmail.com belongs to a small business and cannot receive money from debit card users at this time.”  Can you clarify why this is not working please.

              #47459
              Nancy
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                Just another comment regarding donations. I have made three donations so far and each time I’ve been required to call the bank and answer a bunch of questions to have it processed. Tried a donation today and again the bank flagged the activity and wants me to call. I cancelled the donation instead. When push comes to shove I will probably break down and call the bank, but the limitations to donating are a problem. I’m sure I’m not the only one. The limitations are the only reason I don’t recommend this medicine to other people, if I don’t like the process I can’t very well recommend it. This medicinal option needs to be easier to obtain. I’m sure you’re working on it, I know you know, I’m just frustrated. Thank you for the opportunity regardless of the hoop jumping.

                #48424
                joe cucinotti
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                  Still waiting for credit or debit card acceptance.   or personal check.     Zelle is a no go.

                  #50489
                  SoulCybin Moderator
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                    Hello you all, wonderful Members!

                    We’re sorry that we took this long to reply. It is our intention to be more Present and Active from now on in the Forums.

                    And, of course, we’re also sorry to know you’re having these issues with the payments. Please be sure we totally understand how frustrating it can be. We know it’s not the most comfortable and smooth experience (and sometimes even far from it), but it’s, for now, the best what we can offer, due to the sensitive nature of what we do. However, please know we are doing all we can to take payments in an easy and smooth way ASAP. You’ll get to know about this through our Newsletter (let us know if you’d also want us to post it here in the Forums, please) when it’s ready.

                    In reply to Charity’s comment, we want to say that the error you get is because we can only take Zelle payments through banks, not from Zelle directly. Please try any bank that works with Zelle, and the error should be solved. There are several banks that work with Zelle, but here you have 3 that are free of charge:

                    Ally – https://www.ally.com/
                    Capital One – https://www.capitalone.com/bank/checking-accounts/online-checking-account/
                    Discover – https://www.discover.com/online-banking/

                    One more thing to have into account when paying via Zelle si to try these 2 recipient options (if the 1st one isn’t working):

                    Option 1

                    First Name: Awesome Core
                    Last Name: Service LLC
                    Email: sendzelle333@gmail.com

                    Option 2

                    First Name: Awesome
                    Last Name: Coreservice
                    Email: senddonation333@gmail.com

                    NOTE: Please always make sure to include your donation number (#12345) in the Memo / Description

                    Lastly, if you want to use cards, the only method that we offer that includes that (and the only one besides Zelle) is to donate via Cryptocurrency, and if you follow these instructions it shouldn’t be an issue.

                    We hope this helps some people! We have helped many member through email support with this information, so we trust that this will be useful for some here as well.

                    If you’re trying these solutions and you’re still not being able to send your payment, please send us an email to support@soulcybin.org, elaborating on the issues you’re facing and attaching some screenshots, and we’ll gladly help you further 1 on 1.

                    Thank you all so much for your patience, understanding and perseverance, and for your participation in the Forums!

                    Wishing you a wonderful weekend,

                    SoulCybin

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